Privacy Policy

Privacy Policy

At The Vape Bar, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data we gather from visitors and customers on our website.

1. Information We Collect
When you visit or make a purchase from The Vape Bar, we may collect the following information:

• Personal Information: This includes your name, email address, phone number, shipping address, and age verification details.
• Payment Information: We collect payment details necessary for processing your order, but we do not store your full credit or debit card information. Payments are processed securely by third-party payment providers.
• Usage Data: Information about how you interact with our website, including your IP address, browser type, and other usage metrics.

2. How We Use Your Information
We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including delivery, notifications, and managing payments.
• Customer Support: To address any questions or issues you may have regarding your orders or our products.
• Marketing: With your consent, we may use your email address to send you promotional offers and updates related to our products and services. You can opt out of receiving these communications at any time.
• Compliance: To comply with legal requirements, such as age verification, fraud prevention, and regulatory obligations.

3. Age Verification
As per UK law, you must be 18 years of age or older to purchase products from The Vape Bar. We use your personal information to verify your age. If you are unable to provide proof of age, we may cancel your order.

4. Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share data with trusted service providers who help us with functions such as order fulfillment, payment processing, and website management.
• Legal Obligations: We may disclose your information if required to comply with legal obligations, such as responding to government requests or enforcing our Terms and Conditions.

5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no data transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

6. Your Rights
You have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or incomplete information.
• Request Deletion of your personal information where applicable by law.
• Opt Out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Cookies
Our website uses cookies to improve your browsing experience and to analyze how visitors use our website. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

8. Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, or reporting requirements.

9. Changes to This Privacy Policy
The Vape Bar may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will apply from the time of posting. Please review this page periodically to stay informed about how we are protecting your data.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at cambridgevapes@gmail.com.